Strategic Navigation

Daily Stand-up Participation
Stakeholder Communication
Feature and Task Prioritization
Weekly Roadmap Reviews
Cross-functional Meetings
User Feedback Analysis
Monthly Product Performance Reviews
Market and Competitor Analysis
Strategic Stakeholder Meetings
Daily Coordination and Status Updates
Risk Management Activities
Facilitation of Communication
Between Teams
Weekly Program Progress Review
Resource Allocation Review
Regular Stakeholder Updates
Monthly Program Strategy Evaluation
Comprehensive Risk and Issue Review
Budget Review and Forecasting

At Actual Outcomes, our Technical Product and Program Managers are at the forefront of transforming technical challenges into strategic victories. By leveraging a highly proactive approach, we ensure real-time communication, comprehensive alignment to processes, meticulous attention to detail, and rigorous assessment against agreed KPIs. Our managers are not just participants in product development; they are strategic architects who anticipate future trends and prepare the organization to meet them head-on. Through disciplined execution and a commitment to continuous improvement, we turn visionary goals into concrete results. Our success model revolves around proactive stakeholder engagement, seamless integration into strategic planning, and fostering a culture of innovation and talent development. This ensures our projects meet and exceed strategic objectives, driving sustainable growth and securing a competitive edge in the dynamic tech landscape.

Program Focus

Technical Program Leadership targets orchestrating complex, multi-threaded projects to achieve strategic alignment and operational excellence. This ensures seamless collaboration across diverse teams, driving initiatives coordinated and aligned to the organization's long-term goals and market demands.

Technical Program Manager

Position Profile: Technical Program Manager

Overview: Technical Program Managers at Actual Outcomes are at the helm of ambitious technical projects, driving the convergence of technology, strategy, and execution. These leaders are vital in navigating the complexities of large-scale programs, blending technical acumen with strategic foresight to deliver exceptional outcomes.

Role and Functions:

Strategic Program Direction: Sets the vision and direction for complex technical programs, ensuring alignment with organizational goals and market needs.
Cross-functional Leadership: Orchestrates the efforts of diverse project teams, fostering collaboration and unity towards common objectives.
Process Excellence: Implements and refines project management methodologies to enhance efficiency and effectiveness, advocating for best practices in Agile and Waterfall approaches.
Quality Advocacy: Champions the highest standards of program deliverables, instituting rigorous quality control and assurance measures.
Communication Facilitator: Acts as the primary liaison among project teams, stakeholders, and executive leadership, ensuring transparency and alignment.
Risk Management: Identifies, assesses, and mitigates program risks, safeguarding project outcomes and timelines.
Stakeholder Collaboration: Engages with internal and external stakeholders, integrating their insights and needs into program planning and execution.
Innovation and Improvement: Promotes a culture of continuous improvement and innovation, driving the adoption of new technologies and practices.

Professional Credentials and Skills:

Advanced Project Management Expertise: Demonstrated through certification (e.g., PMP, PgMP) or equivalent experience in leading complex technical programs.
Technical Proficiency: Solid background in software development or engineering, with an ability to engage deeply on technical topics.
Agile and Waterfall Methodologies: Expert knowledge in applying and integrating both Agile and traditional project management principles effectively.
Leadership and Influence: Strong leadership skills with a track record of inspiring teams and leading through influence rather than authority.
Risk and Quality Management: Proven ability to manage risks and ensure quality across diverse programs.
Communication and Collaboration: Exceptional interpersonal and communication skills, capable of navigating complex stakeholder landscapes.

Value Proposition:

Team Catalyst: The Technical Program Manager acts as a catalyst for team performance, leveraging their leadership and project management expertise to unify diverse teams around common objectives. By fostering an environment of collaboration and mutual respect, they enable team members to excel in their roles, contributing to a high performance and innovation culture.
Strategic Impact: The Technical Program Manager ensures that each program meets and advances the organization's strategic goals through strategic program direction and stakeholder collaboration. Their ability to align technical projects with broader business objectives makes them invaluable in driving Actual Outcomes’ long-term success and market leadership.
Process and Product Excellence: The Technical Program Manager is instrumental in enhancing the processes that drive program execution and the quality of the resulting products. By advocating for process excellence and quality assurance, they ensure that projects are completed efficiently and effectively, resulting in products that set new standards in quality, reliability, and user satisfaction.

Product Focus

Technical Product Leaders are the custodians of the product vision, translating market needs and technological opportunities into actionable development strategies. Product Focus balances user requirements with business objectives, ensuring that each product not only meets current demands but also paves the way for future innovation.

Technical Product Manager

Position Profile: Technical Product Manager

Overview: Technical Product Managers at Actual Outcomes are the nexus between technology development and market needs, translating customer needs and desires into actionable product strategies. Their role is crucial in steering product development from concept to launch, ensuring that our offerings meet and anticipate market demands.

Role and Functions:

Strategic Product Planning: Defines the product vision and roadmap, aligning product development with strategic business objectives.
Market Analysis: Conducts comprehensive market research and competitive analysis to inform product positioning and feature prioritization.
Customer-Centric Design: Advocates for user needs throughout the product development process, incorporating customer feedback to enhance product value.
Cross-functional Coordination: Collaborates closely with engineering, design, marketing, and sales teams to ensure cohesive product development and launch strategies.
Agile Product Leadership: Utilizes Agile methodologies to manage the product development lifecycle, fostering adaptability and rapid iteration.
Feature Prioritization: Balances technical feasibility, customer value, and business priorities in managing the product backlog and feature roadmap.
Performance Monitoring: Tracks product performance against key metrics, utilizing data to drive continuous improvement and innovation.
Stakeholder Communication: Maintains clear and effective communication with all stakeholders, providing regular updates on product progress and strategic shifts.

Professional Credentials and Skills:

Product Management Expertise: Demonstrated experience in product management, with a strong understanding of the full product lifecycle.
Technical Background: Knowledge of software development processes and technologies, enabling effective collaboration with engineering teams.
Market Insight: Ability to conduct market analysis and user research to guide product strategy.
Agile Proficiency: Experience with Agile development methodologies, with a skillset in prioritizing work and managing product backlogs.
Leadership and Collaboration: Strong leadership qualities, capable of guiding cross-functional teams and influencing without formal authority.
Analytical and Decision-Making: Excellent analytical skills, with an ability to make data-driven decisions and articulate product strategies.
Communication: Exceptional communication skills, adept at engaging with both technical and non-technical stakeholders.

Value Proposition:

Team Empowerment: The Technical Product Manager is a linchpin within the team, fostering collaboration and innovation. Bridging the gaps between development, design, and business enables teams to work more efficiently and cohesively towards common goals.
Client Satisfaction: Through a deep understanding of market needs and customer feedback, the Technical Product Manager ensures that our products meet and exceed client expectations. Their commitment to customer-centric development practices positions Actual Outcomes as a trusted partner in solving our client's most challenging problems.
Product Excellence: By meticulously managing the product development lifecycle and prioritizing features based on value, feasibility, and strategic alignment, the Technical Product Manager significantly contributes to the product's success. Their vision and execution drive the continuous improvement of our offerings, ensuring they remain competitive and innovative in the market.

Ways to Engage Strategic Navigation

Retainer Agreement

A regular, set fee for ongoing services over a period of time. This ensures access to a leader for an ongoing contracted period without committing to a full-time e employee.

Normally based a monthly fee with a 30 day notification clause.

Time and Materials

The hiring company pays for the leaders's time (usually at an hourly or daily rate) plus the cost of any travel or other direct costs. This contract type offers flexibility but normally comes at a higher rate than Retainer Agreements.

Fixed Price Contract

A single, pre-agreed price for the entire project or for a defined scope of work. This arrangement is suitable for projects with well-defined requirements and scope.

Normally this aligns to a fixed project engagement for an entire development effort.

Contract to Hire

The leader is provided on a temporary basis with the intention that they will join the client organization as a full time employee. Normally there is a 6 month contract period followed by a full time offer for the leader.